Privacy Policy
Effective Date: August 20, 2025 ReEngage OS (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our software, services, websites, and related tools (collectively, the “Services”).
1. Information We Collect We may collect the following categories of information: Personal Information: Name, email, phone number, billing details, and account credentials. Business Information: Company name, industry, customer lists, and CRM data. Usage Data: IP address, browser type, operating system, and activity within the Services. Communications Data: Messages, emails, or SMS sent through our platform, including engagement metrics.
2. How We Use Information We use collected data to: Provide, maintain, and improve the Services. Enable CRM automation, email/SMS marketing, scheduling, and customer engagement features. Process payments and manage subscriptions. Send administrative, promotional, and support communications. Ensure security, fraud prevention, and compliance with applicable laws.
3. Sharing of Information We do not sell personal information. We may share data only with: Service Providers: Vendors supporting payment processing, hosting, analytics, and communication tools. Business Partners: If you integrate with third-party platforms (e.g., Stripe, Google, Twilio), information may be shared per their policies. Legal & Compliance: Where required by law, regulation, or valid legal process.
4. Data Retention We retain personal data only as long as necessary for business purposes or legal compliance. Upon request, users may delete or export their data.
5. Security We implement administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights Depending on your location, you may have the right to: Access, update, or delete your personal information. Opt out of marketing communications. Restrict or object to processing of certain data.
7. Cookies & Tracking Our Services use cookies and tracking technologies to enhance user experience, analyze usage, and deliver personalized content. Users can manage cookie preferences in their browser.
8. Third-Party Services Our platform integrates with third-party providers (e.g., SMS, email, payment gateways). Their policies govern the use of your data within their systems.
9. Changes to Policy We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”
10. Contact Us If you have questions, contact us at:
ReEngage OS 200 Aycock Ave., Apt 7110, Monroe GA 30655 [email protected] 404-444-7686
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